Frequently Asked Questions

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Our protocols provide that all of our guests gifts are received the day of your visit; however, in the event you have not received them, please check your spam/promotional/junk folder of your email account. It is not unusual that email servers do not recognize all incoming emails with attachments. In the event that you still cannot find your gifts after searching your folders, please call our customer service team at xxx-xxx-xxxx.

Yes. RSI Vacations is one of the largest and oldest travel fulfillment companies in the membership travel space. 

We only work with members. We do not sell to the public directly. We have hundreds of unique travel agreements with the world's largest travel companies including: Expedia Priceline, 35 of the largest Cruise Lines, Tour operators, and many more...We specialize in finding our members unique travel deals on Condos, Hotels, Cruises, and packaged travel at savings far below retail because of our "closed user group" business model.